Frequently Asked Questions
Everything you need to know about your Cube Store performance gear and orders.
What is the average shipping time for performance equipment?
We process all orders within 24 hours. Standard domestic shipping typically takes 3-5 business days, while express shipping options are available at checkout for athletes who need their gear sooner.
Do you offer a warranty on professional-grade sports gear?
Yes, all our premium products come with a 12-month manufacturer warranty covering any defects in materials or craftsmanship to ensure you can train with confidence.
What is your return policy for apparel and equipment?
We offer a 30-day hassle-free return policy. Items must be in their original packaging, unused, and with all tags attached to be eligible for a full refund or exchange.
How do I know which size is right for me?
Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our charts, as performance fit can vary between different sports categories.
Which payment methods do you accept?
Cube Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are Cube Store products suitable for professional athletes?
Absolutely. Our 'Pro-Series' line is specifically engineered to meet international competition standards, utilizing high-durability materials and advanced ergonomics tested by elite athletes.